Workstorm’s Messages feature, located in the left sidebar, allows users to collaborate with colleagues and guests through text, images, documents, and more.
Messages Sidebar
The Messages sidebar is divided into 5 main sections:
- Streams: Channels managed by Streams
- Personal Folders: Folders for organizing DMs, Channels, and Announcements
- Channels: Group conversations managed by individual members
- Direct Messages (DMs): One-on-one conversations
- Announcements: Top-down, one-way broadcasts
At the top of the left sidebar, click on a section icon to filter your Messages. Input the name of a conversation, Stream, or Folder to search within the chosen section.
To sort your Messages, click the A-Z/Recent toggle. To customize your default sorting preferences, click the Sorting Preferences icon.
Send Messages
Aside from plain text, Workstorm supports a variety of messaging and formatting options.
Send Emojis
Click the Emoji (smiley face) icon and choose from the available options. Alternatively, input a colon and a few letters for a list of suggested emojis.
Format Text
Use Workstorm’s rich text formatting options to send lists, bold or italicize text, and more.
Upload Files
Members of a conversation can upload files directly to a Channel or Direct Message. Files can be uploaded from Desktop, from Workstorm Files, or from any integrated Document Management Systems.
Send @Mentions and Urgent Messages
Send an @mention or click the Send Message as Urgent icon to trigger an Alert for the recipient(s).
Manage Messages
Once a message is sent or received, there are several additional actions that members of a conversation may take.
Reply
Click Reply to start or continue a Message Thread in the right sidebar.
Reactions
Quickly give a message a Thumbs-Up or click React to Message to choose a unique emoji reaction.
Flags
Use Flags to color-code and categorize important messages.
Copy
Click Copy to copy the message and paste it into a new message or other window.
Delete
If you are the sender of the message, you may click Delete > Confirm to remove the message from the conversation. Please note that this message will still appear as a search result in a Compliance search.
Local Search and Files
In the Search tab, use Local Search to locate messages and files sent within a Channel, DM, or Announcement.
To just view files sent in the conversation, click on the Files tab.
Start a Video Conference
Start a Video Conference within a Direct Message or with members of a Channel.
