Workstorm’s Messages feature, located in the left sidebar, allows users to collaborate with colleagues and guests through text, images, documents, and more.
Messages Sidebar
The Messages sidebar is divided into 5 main sections:
- Streams: Channels managed by Streams
- Personal Folders: Folders for organizing DMs, Channels, and Announcements
- Channels: Group conversations managed by individual members
- Direct Messages (DMs): One-on-one conversations
- Announcements: Top-down, one-way broadcasts
At the top of the left sidebar, click on a section icon to filter your Messages. Input the name of a conversation, Stream, or Folder to search within the chosen section.
To sort your Messages, click the A-Z/Recent toggle. To customize your default sorting preferences, click the Sorting Preferences icon.
To learn how to further organize your Messages using Folders, click here.
Send Messages
Aside from plain text, Workstorm supports a variety of messaging and formatting options.
Send Emojis
Click the Emoji (smiley face) icon and choose from the available options. Alternatively, input a colon and a few letters for a list of suggested emojis.
Format Text
Use Workstorm’s rich text formatting options to send lists, bold or italicize text, and more.
Upload Files
Members of a conversation can upload files directly to a Channel or Direct Message. Files can be uploaded from Desktop, from Workstorm Files, or from any integrated Document Management Systems.
Send @Mentions and Urgent Messages
Send an @mention or click the Send Message as Urgent icon to trigger an Alert for the recipient(s).
Manage Messages
Once a message is sent or received, there are several additional actions that members of a conversation may take.
Reply
Click Reply to start or continue a Message Thread in the right sidebar.
Reactions
Quickly give a message a Thumbs-Up or click React to Message to choose a unique emoji reaction.
Flags
Use Flags to color-code and categorize important messages.
Copy
Click Copy to copy the message and paste it into a new message or other window.
Delete
If you are the sender of the message, you may click Delete > Confirm to remove the message from the conversation. Please note that this message will still appear as a search result in a Compliance search.
Local Search and Files
In the Search tab, use Local Search to locate messages and files sent within a Channel, DM, or Announcement.
To just view files sent in the conversation, click on the Files tab.
Start a Video Conference
Start a Video Conference within a Direct Message or with members of a Channel.
