If you are coming here from an active video conference browser window, hit the ← arrow to the left of your address bar to reload the video conference. Alternatively, if your video conference opened in a new window, right click on the window and select back
![](https://helpdesk.workstorm.com/wp-content/uploads/2024/05/image-6.png)
![](https://helpdesk.workstorm.com/wp-content/uploads/2024/05/image-7.png)
Click continue in your browser
![](https://helpdesk.workstorm.com/wp-content/uploads/2024/05/image-1.png)
Hit continue to enable your camera and microphone settings in the Workstorm video conference and select allow in the browser popup.
![](https://helpdesk.workstorm.com/wp-content/uploads/2024/05/image-5.png)
![](https://helpdesk.workstorm.com/wp-content/uploads/2024/05/image-3.png)
If you would like to join a future video conference from an incognito window follow these steps:
- After loading into the video conference, click continue to access the browser permissions
- If the permissions do not appear, after timeout, select the help articles link at the bottom of the video conference pop up
- If your video conference opened in a new tab, click on the ← arrow to the left of your address bar and choose to continue in your browser. If your video conference opened in a new window, right click on the window and select back
- Click on continue to access the browser permissions and choose allow to enable access to your camera and microphone
- Enter your name in the video conference window
- Click on save and continue to start the video conference