How to Invite an External Member to a Channel

To invite a pre-existing external user: 

1. In the right sidebar of the relevant Channel, click Settings 

2. Search for the user in the Channel Settings pop-up search bar   

3. Click Update Members   

4. Confirm that you wish to start an External Channel with someone outside your organization   

To invite a new external user:

5. In the right sidebar of the relevant Channel, click Settings 

6. Click on the Invites tab   

7. Enter the external user’s email address and name   

8. Click Send Invite  

9. Confirm that you wish to start an External Channel with someone outside your organization