Two-Factor Authentication (2FA)

Workstorm provides you with an option of enabling Two-Factor Authentication built into the platform. If you are looking to enable your Microsoft Single-Sign On (SSO), please contact support.

Enable 2FA

1. Click on Settings under the button in the top right corner of your screen 

2. Under Personal Settings, click Security 

3. Under Password options, there are two toggles for 2FA: TOTP Authentication and Phone SMS Authentication 

Setup 2FA

1. After toggling on TOTP Authentication, you will be redirected into a set up wizard 

2. Download the Google Authenticator app on your mobile device and then click Next 

3. Click on the + icon at the top right of the Google Authenticator app and select Scan barcode 

4. Align your mobile device’s camera with the QR code that will appear in Workstorm 

5. The Google Authenticator app will automatically snap a picture of the QR code when it aligns with your mobile device’s camera 

6. Click Next 

7. Enter the six-digit code that appears in your Google Authenticator app

8. Wait for a new six-digit code to appear in the Google Authenticator app and enter it 

9. If necessary, Download Recovery Codes in case there’s ever a time you’ve misplaced your phone and need to log in to Workstorm 

10. If you don’t need to download recovery codes, click Skip Recovery Codes to complete your 2FA set up 

Phone SMS Authentication 

1. Enter in your phone number and choose the correct country from the dropdown before clicking Send Verification Code 

2. Enter the six-digit code you received via text and click on Verify 

3. If you didn’t receive the text in a timely manner, please select Re-Send Code

4. If you ever need to change the phone number associated with your 2FA set up, please enter in your phone number in the provided text box below the Phone SMS Authentication toggle 

5. After adding the number, please select Change to save your updated phone number

6. If you would like to turn off 2FA, you can toggle off the TOTP Authentication or Phone SMS Authentication options at any time from your Security settings 

Two-Factor Authentication is a useful method of increasing the security of your account- and it will only take five minutes to set up!