Notifications

How to enable, disable and customize Notifications

Notifications are designed to help you never miss a message, even when you are not actively using Workstorm. Notifications utilizes push notifications on your desktop, laptop, tablet or phone to notify you of new messages, alerts or video conferences directly on your home screen. Most Workstorm members choose to enable Notifications to keep abreast of their messages and recent activity, and it’s quick and easy to customize or disable your Notifications at any time.

This article provides step-by-step instructions for enabling, disabling and customizing your Notifications settings in Workstorm via the Desktop App, Chrome web browser or Mobile App. Let’s get started.

Enabling Notifications in Desktop App

The Workstorm Desktop App provides fast and easy functionality without intervention from your web browser. To enable Notifications in the Desktop App, log in to the Workstorm Desktop App and select Settings or the  icon in the left menu, then Notifications.

Next, click the toggle to the right of Push Notifications to enable all Notifications. The toggle will change to a teal icon and read Enabled when Notifications are enabled. Additional categories will also appear below for customizing your notifications. Read more about customizing notifications in the sections below.

Enabling Notifications in your Chrome web browser

Google Chrome is the prefered web browser of Workstorm. To enable Notifications in your Chrome browser, log in to Workstorm and select Settings or the  icon in the left menu, then Notifications. If you have not yet enabled Notifications, an embedded video will appear with simple desktop instructions.

The video demonstrates how to allow desktop notifications in your Chrome browser settings. To do this, right click the  icon beside the web address at the top of your browser. Here, you will see Notifications listed under browser settings. Click the  icon to the right of Notifications, then select Always allow on this site. This allows Chrome to display desktop notifications from Workstorm. For more details, read our article on updating your Chrome browser settings.

Once you have allowed desktop notifications in your Chrome browser settings, you may enable your Notifications preferences in Workstorm. Start by clicking the toggle to the right of Push Notifications to enable all Notifications. The toggle will change to a teal  icon and read Enabled when Notifications are enabled.

Enabling Mobile Notifications

To enable mobile Notifications on your phone or tablet, first download the Workstorm app from the iTunes or Google App Store. If prompted with a question to allow push notifications from Workstorm, select Allow.

Another way to enable mobile Notifications is to open the Settings icon on your phone or tablet, then select Notifications. Here you will see a list of every application on your phone.

Scroll down to find and select the Workstorm app. Then, click the toggle to Allow Notifications. The toggle should appear green once enabled.

Disabling Notifications

To disable all Notifications, log in to Workstorm and select Settings in the left menu, then Notifications. Then, click the toggle to the right of Push Notifications so that it appears as a grey  icon and reads Disabled.

To only disable desktop Notifications, right click the  icon beside the web address at the top of your browser. Here, you will see Notifications listed under browser settings. Click the  icon to the right of Notifications, then select Always block on this site. This disallows your Chrome browser to display desktop notifications from Workstorm.

To only disable mobile Notifications, open the Settings icon on your phone or tablet, then select Notifications. Here you will see a list of every application on your phone. Scroll down to find and select the Workstorm app. Then, click the green toggle beside Allow Notifications until the toggle turns grey, marking that Notifications have been disabled.

To only disable Notifications from select members or groups, see below for details on customizing Notifications.

Customizing Notifications

To customize your Notification preferences, first click the toggle to the right of Push Notifications to enable all Notifications. The toggle should be a teal  icon and read Enabled, as described previously.

Once all Push Notifications are enabled, additional categories will appear below, under Customize Your Notifications. Here, you may toggle to enable or disable notifications for Private Messages, Team Messages and more, depending on your account features.

If you wish to receive Notifications only for select individuals or teams, click View Private Messages or View Team Messages below each category. This will generate a list of all your messages and allow you to toggle to enable or disable notifications for each.

If you are new to Workstorm or to the Notifications feature, we recommend beginning with all Notifications enabled. This keeps you informed of new messages awaiting your attention, whether or not you are actively using the Workstorm platform. Over time, you may begin to customize your Notification preferences to suit your needs and preferences.

Updated on June 20, 2018

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