If your Company Admin has required two factor authentication (2FA), you will be prompt to complete setup at your next login. 2FA is a security process that helps make sure that you are the only one accessing your account. It is based on something you know (such as your password) and something you have (such as a one-time code).
Prepare:
You will need your mobile phone and an authenticator app downloaded and installed on your mobile phone. Workstorm 2FA works with any authenticator app.
Common authenticator apps include:
- Microsoft Authenticator
- Google Authenticator
- Authy
- 2FAS
- Aegis
2FA is a standard security policy in many companies, you may already have an authenticator app installed on your phone.
Start Setup:
- Upon login (from your desktop) to Workstorm, you will see a window that prompts you to set up 2FA.
- From your mobile phone, access the Google Play or App Store to download and install an authenticator app.
- Once installed and downloaded, click Next on your desktop window. The next window will display a QR code. Stop here.
- Open the authenticator app on your mobile phone (this example uses Microsoft Authenticator, exact interface may differ based on app).
- Add a new account and select the Scan QR Code option.
- You will see the camera function open. Scan the QR that is displayed in the window on your desktop.
- If prompted, tap Continue to finish security setup.
- You will now see your Workstorm account listed as an app.
- Back on your desktop, enter the six-digit authentication token you see in the authenticator app and click Next.
- You may click Download Recovery Codes in case your authenticator app becomes unavailable or click Skip Recovery Codes.
- Setup is complete.